Need help with GlucoTrack, the diabetes companion app? You're in the right place.
Email tom.beadle27@gmail.com and we'll get back to you. Please include your device model and iOS version, and a short description of what happened.
Yes. Your data is stored on your device by default. Cloud sync is optional — only if you choose to sign in does your data back up to our secure cloud so it can follow you across devices. We never sell your data and there are no ads.
Sign in under Settings → Cloud sync on both devices using the same email, and your data will sync. You can also export a backup file from Settings.
Subscriptions are managed through your Apple ID. Open Settings → Cloud sync / Manage subscription in the app, or go to apps.apple.com/account/subscriptions.
When signed in, go to Settings → Cloud sync → Delete account. This permanently removes your account, your cloud data, and the data on your device.
No. GlucoTrack is a personal wellness and self-management tool for recording and reviewing diabetes-related information. It does not provide medical advice, diagnosis, or treatment, and must not be used to make dosing or treatment decisions. Always follow the plan given by your own qualified healthcare provider. In an emergency, call your local emergency number.
See also our Privacy Policy.
GlucoTrack · operated by Tom Beadle · New Zealand